Sophie is so awesome. We had a back and forth about the sizing and she made sure I had the right size. I realized I was in between 9 and 9.5 and she was able to pull off 9 1/4 so the fit in perfect. I recommend buying a ring sizer from her or online for $5 if you don't know your size since it's harder to get a sense of the fit with just a flexible ruler. I also asked if she could do it in copper which she doesn't normally work with and she was open to it and the ring looks great. I'm a user experience designer so I also appreciate the e-mail communication updates around shipping, the packing design, and the web design is great. A+++